We want to make your shopping experience an enjoyable one and for this reason we give you 14 days to change your mind. If for any reason you receive your order and you change your mind you can return it within 14 days and receive a full refund as long as the items returned are unused and fit for resale. The only price you pay is the cost of posting it back to us. We recommend sending your unwanted items back to us using a secure recorded method as lost items will not be refunded. Proof of postage does not guarentee delivery but you may be able to get a refund from the carrier if it doesn't arrive. Your order or part thereof will need to be returned to us in unused condition and fit for resale. Please include a short covering letter including your name, address and original order number. Your order will need to be sent to - Creative-Soaps, 63 Sutton Avenue, Heritage Park, Silverdale, Newcastle under Lyme, Staffordshire, ST5 6TA
Return an Order
